Please read below information about the delivery oprions available when purchasing your chosen item(s):
When choosing Express Next Day delivery, we will do everything in our power to make sure that you recieve your item the next working day from ordering. The following exemptions may apply:
- If you order after 3:30pm on a week day your your order will not be dispatched until the next working day.
- Weekends ae not counted when ordering Express Next Day. i.e. If you order on Saturday or Sunday, it will be treated as if you ordered your item on the following Monday. If the Order was placed on a Friday you will recieve it on a Monday. Small items ordered on a Friday will be sent by the Post Office so should arrive on the following day.
General delivery issues:
- We attempt to stock every item which is in our site. However sometimes when we sell out of an item there is a small gap between this and re-stocking. There are several reasons why this may happen. For example if when we go to re-stock and our supplier is currently out of stock we may not be able to source the item straight away. Unfortunately events like this are beyond our control. In which case we will either refund part of your postage. Or if your payment hasn't already gone through, not charge you for Express Next Day and just charge you for standard delivery. If the item does not reach reach you within two weeks you will be offered the choice to wait (once given an approx. delivery date) or cancel your order for a full refund.
- We use a courier and the post office to send out our product. If there is for example a postal strike, or some other instance which may delay your order unfortunately we cannot be held responsible and your order will most likely be delivered on the next working day.
- It is your responsibility to make sure you are in when your order arrives. If you are not in at the time of delivery you will be carded. The courier will then attempt to re-deliver on a different day. Failure to be available for the second delivery attempt will result in the item(s) being returned to us and you will have to pay a further carriage charge.
Western Europe: Andorra, Belgium, Austria, Denmark, Faroe Islands, Finland, France, Germany, Greece, Greenland, Italy, Luxembourg, Monaco, Netherlands, Portugal, Spain, Sweden, Vatican City.
Eastern Europe: Bulgaria, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovak Republic, Slovenia, Turkey, Ukraine.